Romanian Review of Social Sciences

Universitatea Nicolae Titulescu

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GetInfo - German National Library of Science and Technology

WorldCat

WZB – Social Science Research Center (Berlin)

Index Copernicus

New Jour Catalog (Georgetown Library)

EBSCO

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185 Calea Vacaresti, Bucharest

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+ 40 21 330 90 32

FAX

+ 40 21 330 86 06

EMAIL

rrss@univnt.ro

ISSN

2284 - 547X

ISSN-L

2284 - 547X

EDITOR

Dan Velicu
Nicolae Titulescu University

PERSPECTIVES ON NEGOCIATION TECHNIQUES IN ROMANIAN PUBLIC ADMINISTRATION. THE CASE OF THE UNIONS IN THE CHAMBER OF DEPUTIES

RRSS 2021 No. 21 - Romanian Review of Social Sciences

  1. Authors:
      • Clara-Alexandra POPA

  2. Keywords: negotiation; conflict; communication; perception; objectives.

  3. Abstract:
    This paper aims to analyze how negotiation is approached in public administration, whether two or more parties are involved. The parties involved often prefer to resolve the dispute by common agreement, without open confrontation, to discontinue contact or to call on a higher body to resolve the dispute. Thus, negotiation takes place when there is no plan to resolve the dispute, or when the parties decide to act on their own, opting for their own solutions. As for the outcome of the negotiations, they are directly proportional to the skills and qualities of the negotiators, as the character traits of the parties involved contribute to creating a favorable or unfavorable space for negotiation. Both the approach and the strategies applied by the negotiators have a strong influence on the conduct of the negotiation. The goals of the parties involved are achieved when the emotional needs of those involved are taken into account during the negotiation. The main need of the participating parties is to be heard and understood and to validate their point of view. Whether the parties have lost, financially, professionally or morally, as well as in terms of optimism, hope and positivity, all these aspects require a delicate approach. This accumulation of feelings and emotions are the elements that underlie the approach to the problem by each person.

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